Privacy Policy

Effective Date: 13 Apr 2026

1. Introduction

We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

Account Information

• Email address
• Name (if provided via Google authentication)

Authentication Data

• One-time password (OTP) login records
• Session and authentication tokens (stored in cookies)

User Content

• Chat messages and content you submit while using the service

3. How We Use Your Information

• Authenticate and manage your account
• Provide and operate the chat service
• Maintain security and prevent abuse
• Improve system reliability and performance

We do not use your data for advertising or profiling.

4. Cookies

We use strictly necessary cookies to operate our service.

• Enable secure login and session management
• Required for the service to function

These cookies do not track you for analytics or marketing purposes.

5. Data Sharing

We do not sell your personal data.

We may share limited data with trusted service providers strictly for operating the service, such as:

• Cloud hosting providers
• Email delivery services (for OTP)

6. Data Retention

• Account data is retained while your account is active
• Chat data is retained [until deleted / for X period — define this]

You may request deletion of your account and associated data at any time.

7. Data Security

• Secure authentication via OTP
• Encrypted connections (HTTPS)
• Secure cookie handling

However, no system is completely secure.

8. Your Rights

Depending on your jurisdiction (including applicable data protection laws), you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data

9. Third-Party Authentication

If you sign in using Google, your information is processed in accordance with Google's privacy policies. We only access the basic profile information you authorize.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

support@civilsimple.com